What happens once I’m matched with my coach?

1. Who is my coach?

You can easily review the profile of your assigned coach directly from your dashboard. The image and name of your coach will be displayed, and you can click to view their full description and background. This will help you get to know your coach better before your first session.

2. What happens once I’m matched with my coach?

Once matched, you’ll receive an email prompting you to schedule your first coaching session through the Mindbeat platform.

If you're part of group coaching, you’ll also need to select the dates for your group sessions.

3. How Do I Contact My Coach Between Sessions?

You can get in touch with your coach between sessions via email, or phone - whichever method you prefer.

Your coach will reach out to you before your first session, and you’ll have the opportunity to agree on the best way to stay in touch.

You can also find your coach’s contact information in the “Your Coach” section on your coaching programme page. To access it, just click “Coaching” from the side menu on the Mindbeat platform.