How to Reschedule Your Coaching Session

If you need to reschedule a session, here's how to do it:

1. Navigate to Your Coaching Programme: Click on "Coaching" [1] in the side menu.
2. Select the Session to Reschedule: Find the session you need to reschedule and click the "Reschedule Session" [2] button next to it.
3. Provide a Reason for Rescheduling: When prompted, share a brief reason for needing to reschedule with your coach.
4. Confirm the New Time: After canceling the session, choose a new time that works for both you and your coach.
5. Updated Session Details: The session will be updated in your Coaching tab, and you will receive an email notification along with a new calendar invite for the rescheduled session.

Cancellation Policy

• You must give at least 24 hours' notice if you need to cancel or reschedule a session.
• If you cancel or reschedule within 24 hours of the scheduled session, you will lose the session.

Please make sure to follow the cancellation policy to avoid losing your session.

Rescheduling Group Coaching Sessions

Group coaching sessions cannot be rescheduled. The dates and times for these sessions have been set for the entire cohort, so all participants are expected to attend as scheduled.