Tips to solve 99% of issues
Here are some quick tips to help you or the other person on the call troubleshoot problems.
1. Use Google Chrome - reload the video page.
Google Chrome is currently the most stable browser, and will have the best results with in-browser video calls. Download it here.
Reload the video page by pressing the "reload" icon (picture below). 
2. Restart your browser.
Quit your browser. Don't just close it! On a mac this is an important difference: quit and reopen.
3. Close any other applications open that might be using your camera/microphone.
Close applications like Zoom and Skype that might be "hogging" your camera and microphone, preventing you from using them with Mindbeat, then restart Chrome.
4. Do you get a message to "unblock" your camera/microphone? Or does the other person see that you haven't "granted permissions"?
5. Does your screen say "No cam / no mic"?
This means that your computer's operating system is not communicating with your browser. Try rebooting or try connecting through a different browser.
6. Reboot your computer.
Reboot. Most people don't have to do this. But it can be a fast fix if you don't want to spend time troubleshooting.
Other tips
👂 Using an external cam/mic? Make sure it's selected in your Settings
On the video pod click More > Cam/mac settings. Set your desired device as the default.
🔇 Laggy video or audio? Mute cameras. Use Shh mode.
🎧 Use earbuds! It helps with echo.
📞 Stuck on hold after using the dial-in option? It's likely that you put in the wrong meeting code. Cut and dial-in again!